OKTARINI, Kadek Ratih Dwi. A PROPOSAL FOR SOP DESIGN AND COMMUNICATION TRAINING MATERIAL INFORMED BY RESEARCH ON REAL BUSINESS ENCOUNTER. Journal of Applied Sciences in Travel and Hospitality, [S.l.], v. 2, n. 2, p. 57-65, sep. 2019. ISSN 2622-8319. Available at: <https://ojs.pnb.ac.id/index.php/JASTH/article/view/1321>. Date accessed: 29 mar. 2024. doi: http://dx.doi.org/10.31940/jasth.v2i2.1321.