Kadek Deo Sudiatmita, I., 		Wayan Jendra, I., 		Linna Sagitarini, ...., & 		Darlina, ....
2018 Dec 31. THE APPLICATION OF STANDARD OPERATIONAL PROCEDURES BY FRONT OFFICE DEPARTEMENT TO INCREASE GUESTS’ SATISFACTION IN THE HAVEN BALI SEMINYAK. Journal of Applied Sciences in Travel and Hospitality. [Online] 1:4