Articles

• A PROPOSAL FOR SOP DESIGN AND COMMUNICATION TRAINING MATERIAL INFORMED BY RESEARCH ON REAL BUSINESS ENCOUNTER

  Kadek Ratih Dwi Oktarini

  57-65

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• THE ANALYSIS OF FRONT OFFICE DEPARTMENT SERVICE QUALITY FOR CUSTOMER’S SATISFACTION AT PADMA RESORT LEGIAN

  Ni Luh Putu Mira Indah Pratiwi, I Gusti Made Wendri

  66-77

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• TOURIST CHARACTERISTICS IN FRANCE

  Solene ROUX, Estalle Giet

  78-84

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• BUYING AND DISTRIBUTION ANALYSIS OF GOODS FOR KITCHEN BY THE PURCHASHING PART (Case Study at Kuta Central Park Hotel)

  Kadek Agustina

  85-92

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• CONTRIBUTION ANALYSIS OF INDIRECT RESERVATION SOURCES TO THE ROOM OCCUPANCY AT FOUR POINTS BY SHERATON BALI, KUTA

  Wayan Aries Dana Surya, Ni Nyoman Sri Astuti, I Gusti Agung Bagus Mataram

  93-108

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• ALTERNATIVE MARKETING STRATEGIES FOR LOW SEASON PERIOD AT COURTYARD BY MARRIOTT BALI SEMINYAK RESORT

  Ni Putu Lusiana Pratiwi, Made Sudiarta

  109-119

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