The measurement of end-user computing satisfaction of the banjar accounting information system

  • I Wayan Suasnawa Politeknik Negeri Bali
  • Putri Alit Widyastuti Santiary Politeknik Negeri Bali
  • I Made Sura Ambara Jaya Politeknik Negeri Bali
  • Kadek Amerta Yasa Politeknik Negeri Bali


User satisfaction is a tool to measure the success of a system. Banjar Accounting Information System is an application that was built to facilitate in managing the administrative activities of the banjar adat sibang fund management in Sangeh Village. With this information system, some activities that are usually carried out manually can be handled more quickly and efficiently. This accounting information system is expected to shorten the fund management time. This system includes managing incoming and outgoing funds, managing loans and payments, and reporting. The system can automatically provide recapitulation of the results needed. In its implementation, this system was built so that it can be easily to use. From these problems, an analysis was carried out to measure the user satisfaction. The measurement of user satisfaction in this study uses the EUCS (End User Computing Satisfaction) method. The dimensions of content, accuracy, and timelines have a satisfaction level that is satisfied, while the other two dimensions namely format and ease of use have a satisfaction level that is either satisfied nor dissatisfied. The format dimensions and ease of use require improvements in system design so that the output of the system is pretended in a useful format and is more user friendly.


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Mar 13, 2020
How to Cite
SUASNAWA, I Wayan et al. The measurement of end-user computing satisfaction of the banjar accounting information system. Proceedings, [S.l.], p. 51-56, mar. 2020. Available at: <>. Date accessed: 26 may 2024.